Try the FetalPlus Products with a 30-day money back guarantee!
Here at FetalPlus we understand it is hard to trust a product which sounds too good to be true. That's why we're proud to offer our 30 Day Money-Back Guarantee.
Money Back Guarantee for FetalPlus Products:
If you have purchased the FetalPlus At-home Fetal Doppler, FetalPlus 3.0 Wearable Breast Pump, or FetalPlus Baby Sleep Breathing Monitor from our website after the 20th of March 2021, you may be eligible for our 30 Day Money-Back Guarantee. Here's how to claim it:
1. This money back guarantee only works when the device is clearly defective.
i.e. The purchased at-home doppler does not show readings/does not turn on.
The purchased wearable breast pump does not turn on/has no suction/leakage.
The purchased Baby Sleep Breathing Monitor does not turn on.
Kindly note that the guarantee does not apply to cases where the device works properly, but the customer deems it unsuitable, or changes their mind.
2. For the doppler, it's common to find it hard to pick up a heartbeat during early pregnancy stages. For accurate results, kindly wait until week 14. To test the device's functionality, you can try to pick up your own heartbeat. If it successfully detects your heartbeat, it indicates that the device is working correctly.
3. All 30 Day Money-Back Guarantee applications must be submitted within 30 days of receiving your product.
4. Please contact us regarding the return. We may request evidence of the device being defective to meet the return criteria.
5. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded.
6. Once approved, we will refund you the purchase price (at the time of order. Shipping fees will not be refunded), once the defective device has been returned to our warehouse*. In the situation where multiple items are included in the order, the money-back guarantee only applies to the specific item that is defective.
7. The refund only applies to the defective product(s). Other product(s) from the same order are not eligible for a return and refund, i.e. accessories, gels, and milk storage bags. The value of other product(s) is to be deducted from the money-back amount.