Watch the step-by-step assembly video here: https://youtu.be/6kFR3FzjnaU

No, you don’t need to purchase any additional accessories. The FetalPlus Air Pro™ comes with everything you need right out of the box, including flanges in multiple sizes (15mm, 18mm, 21mm, 24mm and 27mm by default). You're all set to start using the pump as soon as you receive it—no need for extra purchases or hassle.

The FetalPlus Air Pro™ comes with flanges in three different sizes: 15mm, 18mm, 21mm, and 24mm. The default size is 27mm. To help you choose the right fit, we provide a measuring card that allows you to accurately determine which size flange will be most comfortable and effective for you. If you're unsure, you can use the measuring card to find the best size before using the pump, ensuring a better, more personalized fit for your pumping experience.

The FetalPlus Air  Pro™ offers an industry-leading maximum suction level of 450 mmHg, making it one of the most powerful wearable pumps available. This high suction power ensures efficient milk expression, helping you pump more milk in less time.

Each cup holds 180ml / 6oz of milk. 

The FetalPlus Air Pro™ features 3 modes and 12 adjustable intensity settings. This range allows you to fully customize your pumping experience, whether you prefer a gentler suction or need stronger power for faster milk expression. These settings give you the flexibility to choose the best combination for comfort and efficiency.

Yes, you can! FetalPlus accepts HSA/FSA payments. Alternatively, pay with another card and submit your receipt to your plan administrator for reimbursement (at the discretion of your provider). If you need a PDF invoice, simply flick us an email and we'll help you with it.

While you don't need a specific bra, we do recommend using a nursing bra that's not too loose or too tight. This helps the pump fit securely and comfortably in your bra for the best hands-free experience. A well-fitting nursing bra will ensure the pump stays in place while you move around, making your pumping sessions more efficient and comfortable.

The collection cup is made from premium BPA-free food-grade PP, known for its durability and heat resistance. The other parts, such as the flanges and seals, are made from food-grade silicone, ensuring they are soft, safe, and comfortable for everyday use.

To keep your FetalPlus Air Pro™ parts hygienic and long-lasting, we recommend the following:

Hand Wash Recommended:

Use warm water and a mild dishwashing liquid. Rinse thoroughly to remove all residue, then air-dry fully on a clean towel or drying rack.

Dishwasher Safe: Parts can be placed on the top shelf only if you prefer.

UV Drying: Safe to use, but ensure the temperature does not exceed 100°C.

Note: The air chamber does not come into contact with milk and does not need to be washed.

By following these simple steps, you’ll extend the life of your pump and keep every session safe and hygienic.

If you experience leakage, here are a few troubleshooting tips:

1. Check Flange Fit: Ensure you're using the correct flange size. An improper fit can cause milk to leak during pumping.

2. Proper Assembly: Double-check that all parts are correctly assembled and securely fastened. Loose connections can cause leakage.

3. Check Milk Container: Ensure that the milk collection container is properly sealed and not overfilled, as this can lead to leaks.

4. Correct Membrane Installation: Make sure the membrane is installed with the convex side facing down. Incorrect positioning can result in poor suction and leakage.

If the leakage persists, reach out to our Customer Care Team for assistance.

Yes, the FetalPlus Air Pro™ operates at a noise level of just 45dB. This whisper-quiet operation ensures that you can pump discreetly without drawing attention, whether you're at home or on the go. 

The FetalPlus Air Pro™ wearable breast pump is considered an intimate product. For hygiene and safety reasons, it can only be used by one person. Once the tamper seal is broken, the product cannot be returned to us or a retailer unless it is faulty. Please refer to our Refund Policy for complete details about your rights.

For your peace of mind, the FetalPlus Air Pro™ comes with a 12-month warranty. Our Customer Care Team is also available to support you throughout your pumping journey.

If you're experiencing suction issues with your FetalPlus Air Pro™ pump, follow these troubleshooting tips and best practices:

1. Ensure Proper Fit: Make sure you're using the correct flange size. The FetalPlus Air Pro™ comes with flanges in multiple sizes (15mm, 18mm, 21mm, 24mm, and 27mm). Use the provided measuring card to find the best fit for optimal suction.

2. Check for Assembly Issues: 

- Membrane Installation: Place the membrane securely over the air chamber, making sure it is fully fitted. 

- Air Chamber Positioning: Push the air chamber firmly into the collection cup until it is fully seated. Any gap may affect performance.

- Backflow Valve: Attach the backflow valve to the front of the collection cup, ensuring it completely covers the round hole for proper protection.

- Milk Cup Fit: Check that the front and rear parts of the milk cup are tightly sealed together, with no gaps.

3. Use Lubrication: A small amount of breast pump lubricant or coconut oil around the flanges can help create a better seal, enhancing suction.

4. Adjust the Settings: Experiment with the 12 gears and 3 modes to find the best settings for your comfort and milk flow. Different modes may work better for different needs.

5. Ensure a Good Seal: Make sure the flanges are centred over your nipple with a secure seal for the strongest suction.

If these steps don't resolve the issue, please contact our Customer Care Team for additional support.